Imperial Plumbing Solutions

The record below is the name, place, and phone on file.

Hours

Monday8:00 am - 5:00 pm
Tuesday8:00 am - 5:00 pm
Wednesday8:00 am - 5:00 pm
Thursday8:00 am - 5:00 pm
Friday8:00 am - 5:00 pm
SaturdayClosed
SundayClosed

From Google, checked Oct 2026.

About Imperial Plumbing Solutions

Customers of Imperial Plumbing Solutions mention water heater jobs, fast replies and honest, knowledgeable work most often. Many say owner Dylan Reid explains what he is doing. Two mention prices they found reasonable.

Booking water heater work with Imperial Plumbing Solutions

Reviewers describe a tankless water heater service, a water heater replacement with a venting fix, and a smart water meter install. The company says its specialty is water heaters, pipe repairs and local plumbing systems. Google also classes it as a gasfitter, a drainage service and a kitchen and bathroom remodeler.

Write down your symptoms before you call. One reviewer says Dylan listened closely to the symptoms they described. If you need a replacement, note what is wrong with the old unit and any venting trouble.

Settling price and scope with a Benson plumber

The company says it offers clear prices up front and honest communication. Ask for the price before work begins. Say if the job is for a home or a business, since the company says it takes both.

The company names Harnett, Johnston and Wake counties and the wider Triangle as its work area. Check that your address falls inside it. Google rates the business 5.0 from 31 reviews, and the company says Dylan brings over 14 years of hands-on plumbing experience.

The company states that it works under NC Plumbing License #33405.

Before he starts, confirm the price and the scope of the job with Dylan.

Google Reviews

5.0 (31) Google Reviews

Ratings as of October 2026.

Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.

5 out of 5 Thiyagesh R.

Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.

5 out of 5 Mario A.

Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.

5 out of 5 Jacob P.

Google listing description

Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.

From the business's own words on its Google listing, October 2026.